Terms of Service

Last updated: January 2025

1. Agreement to Terms

By accessing or using the GridShift website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website.

2. Use of Our Website

You agree to use our website only for lawful purposes. You must not:

  • Use the website in any way that violates applicable laws or regulations
  • Attempt to gain unauthorised access to any part of the website
  • Interfere with or disrupt the website or servers
  • Use the website to transmit malicious software
  • Collect or harvest any information from the website without permission
  • Impersonate any person or entity

3. Products and Orders

Product Descriptions

We strive to display our products as accurately as possible. However, colours and appearances may vary slightly due to monitor settings and the nature of 3D printing. Minor variations between products are normal and not considered defects.

Pricing

All prices are displayed in Australian Dollars (AUD) and include GST where applicable. We reserve the right to change prices at any time without notice. Prices at the time of order placement will be honoured.

Order Acceptance

Your order constitutes an offer to purchase. We reserve the right to refuse or cancel any order for any reason, including product availability, errors in pricing or product information, or suspected fraud.

4. Payment

Payment is required at the time of order. We accept major credit cards and other payment methods as displayed at checkout. All payments are processed securely through our third-party payment provider. You agree to provide current, complete, and accurate payment information.

5. Shipping and Delivery

Shipping times and costs are displayed at checkout. As our products are made to order, please allow additional time for production. We are not responsible for delays caused by shipping carriers or customs. Risk of loss transfers to you upon delivery to the carrier.

6. Returns and Refunds

Our return and refund policy is detailed on our Returns page. By making a purchase, you agree to the terms of our return policy. As products are made to order, we cannot accept returns for change of mind.

7. Intellectual Property

All content on this website, including designs, text, graphics, logos, images, and software, is the property of GridShift and is protected by Australian and international intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our prior written consent.

8. User Accounts

If you create an account, you are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You must notify us immediately of any unauthorised use of your account.

9. Limitation of Liability

To the maximum extent permitted by law, GridShift shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website or products. Our total liability shall not exceed the amount you paid for the product giving rise to the claim.

10. Disclaimer of Warranties

Our products are provided "as is" without warranties of any kind, except as required by Australian Consumer Law. We do not warrant that the website will be uninterrupted or error-free.

11. Australian Consumer Law

Nothing in these terms excludes, restricts, or modifies any rights you may have under the Australian Consumer Law or any other legislation which cannot be excluded, restricted, or modified by agreement.

12. Governing Law

These Terms of Service are governed by the laws of Victoria, Australia. Any disputes shall be resolved in the courts of Victoria, Australia.

13. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting. Your continued use of the website constitutes acceptance of the modified terms.

14. Contact Us

If you have any questions about these Terms of Service, please contact us:

Email: hello@gridshift.com.au